Mweb fibre coverage7/31/2023 If not – ask them to give the Fibre Network Operator permission to install as quickly as possible. If you live in an estate/complex/ apartment, check if your body corporate has given permission. Check out Capped MWEB packages: These packages come with free deal of connection, installation and a router and are rated on a monthly basis.While you wait we can assist you with a short term LTE solve. MWEB Fibre outage - Poor communication and service We have signed up with MWEB as an ISP in our area of Newlands West after the fantastic advertising however now we are without service for since 18 June 2023. If this is the case, then we keep your order in the pipeline as a pre – order, until the Fibre Network operator confirms that installation can be completed.In some cases, your address may indicate that it is ready for Fibre installation, BUT the body corporate/homeowners association may not yet have granted permission for installation to take place within the complex.If you are purchasing a new home with Fibre already installed, ask the seller/ agent to provide the reference number and make sure the ONT remains when they leave.Online chat: MWEB has an online chat service available on their official website, allowing you to speak directly with a customer service representative in real. Email: Send an email to MWEBs customer support team at .za. ![]() If your address already has a Fibre line installed, then we’ll need to get the reference number from you. To contact MWEB, you can use the following options: Phone: Call MWEBs customer service line at 08600 69322.
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